Resume

AlanGuzzi
155 Perry Lane, Stratford, CT 06614 | H: (203) 450-9758 | alan@aegtechnologies.com
Summary

Detail-focused and result-oriented IT professional with extensive knowledge in troubleshooting IT-related issues and effective training skills. Dedicated, organized, and self-directed team player with strong written, communication, and relationship-building skills. Capable of identifying potential problems and providing recommendations for resolution. Ability to work with all levels of users from End Users to Techs. I can speak both their languages and have a knack of making them feel comfortable.

Highlights
  • Excellent problem solving skills
  • Project management
  • Optimizing and performance tuning
  • Customer needs assessment
  • Strong analytical skills
  • Technical help desk experience
  • CISCO Certified Network Associate (CCNA)
  • Network asset management
  • Project management
  • Capacity and scalability planning
Experience
Owner 08/2008 to Current  AEG Technololgies, LLC Stratford, CT

Work with clients on anything requiring any type of data transfer.

From sonos home audio systems to full blown home entertainment systems, home and business surveillance systems, home and business wired and wireless networking and security. Radio and Television studio configuring, consulting, building, and maintenance.

IT Services 01/2007 to Current  The Dan Patrick Show Milford, CT

Directv requires WAN access over VPN and Fiber from LA to NYC and CT to control Audio, Video, and Robotic Camera Control as well as Daily Maintenance and end user IT support to the "Talent" and Daily Maintenance of radio and video rack equipment.

IT Services 05/2012 to Current  The Artie Lange Show New York, NY

Directv requires WAN access over VPN and Fiber from LA to NYC and CT to control Audio, Video, and Robotic Camera Control as well as Daily Maintenance and end user IT support to the "Talent" and Daily Maintenance of radio and video rack equipment.

IT Director 03/1993 to 12/2013  Roy Publishing Group Trumbull, CT

Served all IT needs for the company from Server and Database administration to end-user support. At it's height the network spanned 4 locations in CT, NY, NJ, and PA.

Developed IT strategic vision and drove key departmental objectives.

Served as operating system expert, providing technical support for entire organisation.

Provided senior technical support to both in-house staff and user departments for all network applications.

Prepared technical architecture proposals for enhancements and integration of existing third party software systems.

Completed A/B testing and set up FTP procedures to transfer multiple forms of artwork files within the organization.

Served as operating system, software, and hardware expert, providing technical support for entire organization.

Developed and maintained accurate network documentation and Visio diagrams to provide management with proper understanding of organizational needs.

Provided senior technical support to both in-house staff and user departments for all network applications.

IT Services 01/2010 to Current  Advantage Reprographics New York, NY

End-user and client IT Support.

Education
Associate of Science: Business Management 1995 Berkeley College Port Chester, NY, USA  

3.9 GPA

Accomplishments

Systems consultation and implementation

  • Worked with a small team to build and maintain complex LAN/WAN/VPN networks to run two Television/Radio broadcasting in the East Coast while being directed on the West Coast.

Network Support

  • Acted as first and only point of contact for all major technical issues, including power outages, system failures and disaster recovery.
  • Oversaw infrastructure of three offices and acted as support for help-desk technicians and IT Department.

IT Training

  • Successfully trained over 50 employees to use new digital publishing platform.

Network Security

  • Planned, installed, maintained and optimized documentation of all LAN/WAN/VPN network hardware and software, security systems and communication links.
  • Managed all clients network LAN/WAN hardware including routers, switches, load balancers and wireless networking equipment.
Certifications

CCENT

CCNA

MCSE

Technical Skills
Skills Experience Total Years Last Used
Windows, Windows Server, Linux, Mac OSX, VMWare
Sony Vegas, Photoshop, Final Cut, Illustrator
InDesign, Acrobat, Quark Xpress
Quickbooks, MS Office, OpenOffice
HTTP/Apache, DNS/BIND, SSH, SNMP, DNS, DHCP, FTP